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Movavi Knowledge Base
What payment methods do you accept?
I cannot complete my purchase. Payment issues.
I purchased Movavi program online, but received no order confirmation or activation key.
Does Movavi license have any limitations?
What is the difference between Personal and Business license?
See all 29 articles
I have already purchased the license. Why do I have a trial version?
Can’t activate the program. The program says my Activation Key is incorrect.
I successfully activated the program. When I restarted it, it says ’You have a trial version’.
I’ve just lost my Activation Key. Do I need to pay again to get it back?
Movavi Effects Store Subscription Activation
See all 16 articles
Choosing your Program
What is the difference between Video Suite and Video Editor?
How do I choose Movavi product?
Which program should I buy if I want to capture a video from my computer screen and burn it to DVD?
How do I choose the best video editing software?
Can I edit photos in Movavi Video Suite?
See all 6 articles
Download and Installation Questions
[Windows OS] How to reinstall the program?
[MacOS] How to reinstall the program on the current machine?
Can I install Movavi for Windows program on Windows 10?
[MacOS] My application crashes instantly.
[MacOS] I cannot install Movavi program on my Mac. It says the program can't be open.
See all 24 articles
How do I update my graphic card drivers?
[Windows OS]OpenGL issues
Program interface is too large or too small for my screen (DPI issues)
An advertising blocks the program after launch
How to switch between integrated and dedicated video cards
See all 7 articles
Movavi Video Editor
How to eliminate the trial watermark
How do I update to the latest version of Movavi Video Editor and Movavi Video Editor Plus?
How to uninstall the program?
How do I download packs from Movavi Effects Store subscription?
How do I install an effects pack?
See all 37 articles
Movavi Screen Capture
Are there any duration limitations for my recording?
How can I make a screenshot with Movavi screen recording products?
Is it possible to record from several screens (monitors) at once?
Can I record video and/or audio as separate streams?
I have problems with Movavi Gecata
See all 26 articles
Movavi Video Converter
Can I use Movavi products for ripping protected DVDs or converting iTunes files?
How do I cancel my subscription to Movavi Video Converter ?
How many files can I convert simultaneously in Converter? How long does it take to convert the file?
Is it possible to adjust metadata for converted file?
How to add subtitles to video?
See all 34 articles
Movavi Photo Products
How to reinstall the program?
The application does not launch at the start.
How do I remove a trial watermark?
Is it possible to import an image from Photos into Movavi Photo Editor or integrate it with other MacOS applications?
Can I edit pictures in a bulk with Movavi Photo Editor?
See all 6 articles
Movavi Video Suite
When installing the program I see a message that Movavi Video Suite is already running.
I receive a message "Your graphics card driver is out of date, which may cause performance issues."
How can I export my project created in Movavi Video Editor if I purchase Movavi Video Suite?
"An unknown error occured" during the export. I cannot save and export my project.
[Movavi Video Suite 14 and earlier] All of the modules in Video Suite except Editor work fine - when I launch Editor I receive Windows error message
See all 6 articles
Movavi Clips Application (Mobile)
Can I get a premium access before the purchasing it?
I subscribed to 3-day free Movavi Clips trial but it looks like I was charged.
I have a subscription to Movavi Clips. How do I cancel it?
How do I refund Movavi Clips application if needed?
How do I restore my purchase?
See all 10 articles