Sales&License FAQ

All questions related to purchasing Movavi licenses and payment options.

What is the Subscription? How does it work?
Subscription licence is a recurring licence, which allows you to use Movavi program for as long as your subscription is active. Your monthly or yearly su...
Wed, 10 Aug, 2022 at 4:59 AM
I cannot complete my purchase. Payment issues.
Please double-check that all the purchase information is entered correctly and the payment media is valid (e.g. your card is not expired, it is allowed to p...
Wed, 24 Jun, 2020 at 9:25 AM
When will I receive my purchased program?
Generally, within a few minutes after the purchase, you receive your activation key and installation link via e-mail. Please, note that if you choose ba...
Wed, 10 Aug, 2022 at 4:47 AM
I purchased Movavi software but received no order confirmation email or activation key.
Please, check your Spam and Deleted folder, since the order information may be blocked by your Spam filter. Also double check that the order was complet...
Thu, 10 Oct, 2024 at 9:03 AM
What are the prices for Movavi programs?
You can find the prices for Windows version of Movavi programs on our store. The prices for MAC-compatible programs can be found at the following page. ...
Wed, 4 Apr, 2018 at 5:50 AM
How can I get the free trial version of the software?
To try Movavi software, you can download the trial version of the program from the site. All Movavi products have trial versions which allow you to take...
Thu, 10 Oct, 2024 at 8:55 AM
How to receive your program(s) on a CD?
We do not sell the software on CD in stores, however, you can add a backup CD to your electronic order. This option may be added at the checkout.  To r...
Mon, 3 Sep, 2018 at 5:53 PM
Where do I find user guides and directions?
We have various guides which are likely to cover most of the questions that come up during the product operation.  User guides contain complimentary rev...
Wed, 10 Feb, 2021 at 6:37 AM
I represent an educational establishment. Do you offer any educational discounts?
For educational discounts and special offers, please contact us at edu@movavi.com.
Wed, 10 Feb, 2021 at 6:26 AM
Are Movavi products cloud-based or they can be used offline?
The products can be used offline. Please note that we do not store any project files or videos of yours, they are stored in the folders specified in the me...
Sat, 9 Sep, 2023 at 7:45 AM