Troubleshooting FAQ
Questions on maintenance and product operability
Our programs usually show special promotions, software advice and other useful info in pop-up screens. The content of these screens is constantly changing,...
Tue, 9 Feb, 2021 at 11:37 AM
At the moment, Movavi Software does not support HEVC (H.265) decoded files, due to the difficulties with their licensing scenario and the inability of their...
Fri, 3 Mar, 2023 at 12:31 PM
Portable projects are a useful feature, in cases you need to move your project to another computer, or send it to someone else to share your work process. ...
Tue, 20 Apr, 2021 at 7:11 AM
If you need to access the folder 'Library' - you cannot do that by navigating to it in Finder. The easiest way is to open 'Finder' appli...
Mon, 16 May, 2022 at 3:00 PM
This issue is common with older OS such as Windows 7, if the video was made with a camcorder. In the recent updates, there is no support for AC3 codec, bu...
Wed, 10 Aug, 2022 at 4:36 AM