Troubleshooting FAQ
Questions on maintenance and product operability
Our programs usually show special promotions, software advice and other useful info in pop-up screens. The content of these screens is constantly changing,...
Fri, 18 Jul, 2025 at 12:36 PM
At the moment, Movavi Software does not support HEVC (H.265) decoded files, due to the difficulties with their licensing scenario and the inability of their...
Fri, 3 Mar, 2023 at 12:31 PM
Portable projects are a useful feature, in cases you need to move your project to another computer, or send it to someone else to share your work process. ...
Tue, 20 Apr, 2021 at 7:11 AM
If you need to access the folder 'Library' - you cannot do that by navigating to it in Finder. The easiest way is to open 'Finder' appli...
Mon, 16 May, 2022 at 3:00 PM
Currently, our programs support AC3 audio codec internally and no longer require OS support. Please be sure to try updating the software to the latest vers...
Wed, 17 Dec, 2025 at 2:06 PM
The Rosetta 2 is an emulator for Intel architecture - a compatibility layer between older programs made for x86 architecture for processors was utilised by ...
Tue, 29 Jul, 2025 at 3:57 PM