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Movavi Knowledge Base
Does Movavi license have any limitations?
What is the difference between Personal and Business license?
How do I cancel my subscription to Movavi desktop products?
What payment methods do you accept?
I purchased Movavi program online, but received no order confirmation or activation key.
See all 29 articles
I have already purchased the license. Why do I have a trial version?
Can’t activate the program. The program says my Activation Key is incorrect.
I successfully activated the program. When I restarted it, it says ’You have a trial version’.
I’ve just lost my Activation Key. Do I need to pay again to get it back?
Movavi Effects Store Subscription Activation
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Choosing your Program
What is the difference between Video Suite and Video Editor?
How do I choose Movavi product?
Which program should I buy if I want to capture a video from my computer screen and burn it to DVD?
What Movavi program is right for me? Which one should i choose?
Can I edit photos in Movavi Video Suite?
See all 6 articles
Download and Installation Questions
[Windows OS] How to reinstall the program?
[MacOS] How to reinstall the program on the current machine?
Can I install Movavi for Windows program on Windows 10?
[MacOS] My application crashes instantly.
[MacOS] "Identity of the developer cannot be confirmed". How to install the program?
See all 26 articles
How do I update my graphic card drivers?
[Windows OS]OpenGL issues
Program interface is too large or too small for my screen (DPI issues)
How to uninstall the program?
How to switch between integrated and dedicated video cards
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Movavi Video Editor
How to eliminate the trial watermark
"An unknown error occurred" during the export. I cannot save and export my project.
How do I update to the latest version of Movavi Video Editor Plus?
How do I download packs from Movavi Effects Store subscription?
How do I install and use effects pack?
See all 36 articles
Movavi Screen Recorder
Are there any duration limitations for my recording?
How can I make a screenshot with Movavi screen recording products?
Is it possible to record from several screens (monitors) at once?
Can I record video and/or audio as separate streams?
I have problems with Movavi Gecata
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Movavi Video Converter
Can I use Movavi products for ripping protected DVDs or converting iTunes files?
How do I cancel my subscription to Movavi Video Converter ?
How many files can I convert simultaneously in Converter? How long does it take to convert the file?
Is it possible to adjust metadata for converted file?
How to add subtitles to video?
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Movavi Photo Products
How to reinstall the program?
The application does not launch at the start.
How do I remove a trial watermark?
Is it possible to import an image from Photos into Movavi Photo Editor or integrate it with other MacOS applications?
Can I edit pictures in a bulk with Movavi Photo Editor?
See all 6 articles
Movavi Video Suite
When installing the program I see a message that Movavi Video Suite is already running.
I receive a message "Your graphics card driver is out of date, which may cause performance issues."
How can I export my project created in Movavi Video Editor if I purchase Movavi Video Suite?
[Movavi Video Suite 14 and earlier] All of the modules in Video Suite except Editor work fine - when I launch Editor I receive Windows error message
[Movavi Video Suite 14 and earlier] I receive error message ’cannot connect to server’ after closing Video Suite
Movavi Clips Application (Mobile)
Can I get a premium access before the purchasing it?
I subscribed to 3-day free Movavi Clips trial but was charged. What do I do?
I have a subscription to Movavi Clips. How do I cancel it?
How do I refund Movavi Clips application if needed?
How do I restore my purchase?
See all 12 articles