Sales&License FAQ
All questions related to purchasing Movavi licenses and payment options.
Movavi desktop products and access to effects have a yearly or monthly subscription plans. The subscription renews at the end of each billing cycle and ...
Tue, 9 Dec, 2025 at 4:34 PM
Download Insurance Service is an additional service which protects your shopping cart downloads. With Download Insurance Service, you’ll be able to re-do...
Wed, 4 Apr, 2018 at 4:42 AM
We value all our customers and try to make their experience as enjoyable as possible by providing exactly what they need. That is why all our programs are...
Fri, 21 Nov, 2025 at 9:35 AM
First, please, check your Spam/Updates folder, it might be the case that the confirmation letter was moved there by the email client. You can also find the...
Thu, 10 Oct, 2024 at 9:19 AM
We accept Visa/Mastercard, PayPal, American Express, Bank/Wire Transfer, UnionPay. You can safely enter your entire credit card number via our secure se...
Wed, 15 Mar, 2023 at 5:14 AM
All our products available as free downloads have a time-limited trial period. You are granted the right to use our products without registration sole...
Thu, 19 Apr, 2018 at 11:14 AM
Please, note that, according to our EULA, one licence allows you to install the program only on one computer at a time. Thus, if you need to use the p...
Wed, 18 May, 2022 at 6:17 AM
If the purchase is made through the 2Checkout (Verifone), you can download the PDF version of the invoice. In order to do that, log in to your 2Checkout acc...
Fri, 21 Apr, 2023 at 5:18 AM
If you would like your payment to be refunded, please check our refund policy page. Please, consider contacting our Support Team and describe your probl...
Sat, 9 Sep, 2023 at 7:35 AM
Please consider contacting us as soon as possible, if you have purchased the incorrect licence. We can either provide a replacement, or refund your purch...
Wed, 15 Mar, 2023 at 5:16 AM