Sales Questions

All questions related to purchasing Movavi licenses and payment options.

What payment methods do you accept?
We accept Visa/Mastercard, PayPal,  American Express,  Bank/Wire Transfer, UnionPay. You can safely enter your entire credit card number via our secure...
Fri, 28 Feb, 2020 at 4:20 AM
I cannot complete my purchase. Payment issues.
Please double-check that all the purchase information is entered correctly and the payment media is valid (e.g. your card is not expired, it is allowed to p...
Wed, 24 Jun, 2020 at 9:25 AM
I purchased Movavi program online, but received no order confirmation or activation key.
Please check your Spam/Updates folder, it might be the case that the confirmation letter got into it. You can find all information about your order in your...
Thu, 9 Apr, 2020 at 8:41 AM
What is the difference between Personal and Business license?
Commercial use is permitted only by users of business versions of the Software.  Commercial use means any use of the Software, including embodied materi...
Mon, 28 Jan, 2019 at 6:03 AM
I want to move the program to another computer.
You can do that if both your computers have the same operating system (both computers have MacOS or both have Windows OS). To move the software from...
Wed, 24 Jun, 2020 at 9:23 AM
What is Download Insurance Service?
Download Insurance Service is an additional service which protects your shopping cart downloads. With Download Insurance Service, you’ll be able to re-do...
Wed, 4 Apr, 2018 at 4:42 AM
What does 'Lifetime' license mean? What is your upgrade and update policy?
The license to Movavi products is not limited by time unless you purchase a subscription. It means that you can purchase the product and use the purchas...
Fri, 12 Oct, 2018 at 11:31 AM
What are the prices for Movavi programs?
You can find the prices for Windows version of Movavi programs on our store. The prices for MAC-compatible programs can be found at the following page. ...
Wed, 4 Apr, 2018 at 5:50 AM
How can I get my money back? Movavi Refund Policy.
We value all our customers and try to make their experience as enjoyable as possible by providing exactly what they need. That is why all our programs are...
Fri, 20 Apr, 2018 at 5:31 AM
What is the Subscription? How does it work?
When you buy a Subscription, you have the right to use Movavi for desktop as long as your subscription remains current. Your monthly or yearly subscripti...
Wed, 10 Oct, 2018 at 11:05 AM