Sales&License FAQ

All questions related to purchasing Movavi licenses and payment options.

What payment methods do you accept?
We accept Visa/Mastercard, PayPal,  American Express,  Bank/Wire Transfer, UnionPay. You can safely enter your entire credit card number via our secure ...
Wed, 25 Nov, 2020 at 8:43 AM
I cannot complete my purchase. Payment issues.
Please double-check that all the purchase information is entered correctly and the payment media is valid (e.g. your card is not expired, it is allowed to p...
Wed, 24 Jun, 2020 at 9:25 AM
I purchased Movavi program online, but received no order confirmation or activation key.
Please check your Spam/Updates folder, it might be the case that the confirmation letter got into it. You can find all information about your order in your...
Wed, 7 Oct, 2020 at 4:35 PM
Does Movavi license have any limitations?
Any Movavi lifetime license doesn't have any time limitations. The license includes free updates within the purchased version. This refers to updat...
Mon, 19 Oct, 2020 at 10:00 AM
What is the difference between Personal and Business license?
Commercial use is permitted only by users of business versions of the Software.  Commercial use means any use of the Software, including embodied materi...
Mon, 28 Jan, 2019 at 6:03 AM
What is the Subscription? How does it work?
When you buy a Subscription, you have the right to use Movavi for desktop as long as your subscription remains current. Your monthly or yearly subscripti...
Wed, 10 Oct, 2018 at 11:05 AM
How do I cancel my recurring subscription to Movavi desktop products ?
Movavi products have a yearly subscription plan. Your subscription will renew at the end of each billing cycle and your credit card will be automaticall...
Tue, 13 Oct, 2020 at 11:39 AM
I need an invoice for my purchase
You can download the PDF version of the invoice.   In order to do that, please log in to your 2Checkout account with your order number or email.  Access t...
Wed, 6 Mar, 2019 at 6:10 PM
What are the prices for Movavi programs?
You can find the prices for Windows version of Movavi programs on our store. The prices for MAC-compatible programs can be found at the following page. ...
Wed, 4 Apr, 2018 at 5:50 AM
How can I get my money back? Movavi Refund Policy.
We value all our customers and try to make their experience as enjoyable as possible by providing exactly what they need. That is why all our programs are...
Fri, 20 Apr, 2018 at 5:31 AM