Sales&License FAQ

All questions related to purchasing Movavi licenses and payment options.

Does Movavi license have any limitations?
Any Movavi lifetime license doesn't have any time limitations. The license includes free updates within the purchased version. This refers to updat...
Mon, 19 Oct, 2020 at 10:00 AM
How do I cancel my subscription to Movavi desktop products?
Movavi desktop products have a yearly subscription plan. The subscription renews at the end of each billing cycle and your credit card will be charged a...
Sat, 20 Feb, 2021 at 5:56 AM
What is the difference between Personal and Business license?
Commercial use is permitted only by users of business versions of the Software.  Commercial use means any use of the Software, including embodied materi...
Wed, 18 May, 2022 at 6:06 AM
What is Download Insurance Service?
Download Insurance Service is an additional service which protects your shopping cart downloads. With Download Insurance Service, you’ll be able to re-do...
Wed, 4 Apr, 2018 at 4:42 AM
How can I get my money back? Movavi Refund Policy.
We value all our customers and try to make their experience as enjoyable as possible by providing exactly what they need. That is why all our programs are...
Wed, 18 May, 2022 at 6:07 AM
What does 'Lifetime' license mean? Upgrade and update policy. Lifetime and subscription.
If you purchase a lifetime licence, this licence is paid once and has no time limitation, which means you can download and use it at any time after the purc...
Wed, 18 May, 2022 at 6:22 AM
I purchased Movavi program online, but received no order confirmation or activation key.
First, please, check your Spam/Updates folder, it might be the case that the confirmation letter was moved there by the email client. You can also find the...
Wed, 18 May, 2022 at 6:09 AM
What payment methods do you accept?
We accept Visa/Mastercard, PayPal,  American Express,  Bank/Wire Transfer, UnionPay. You can safely enter your entire credit card number via our secure ...
Wed, 25 Nov, 2020 at 8:43 AM
How to upgrade the program?
As a registered customer of our product you are entitled to get free minor updates. If you received a notification regarding an available update, click the...
Wed, 10 Feb, 2021 at 6:24 AM
What are the limitations of Movavi products as trial versions?
All our products available as free downloads have a time-limited trial period.   You are granted the right to use our products without registration sole...
Thu, 19 Apr, 2018 at 11:14 AM