Sales Questions

All questions related to purchasing Movavi licenses and payment options.

What payment methods do you accept?
We accept Visa/MasterCard/EuroCard, Discover/Novus, American Express, Diners Club, WebMoney, JCB, UKash and check cards or ATM cards, so long as they are co...
Thu, 19 Apr, 2018 at 9:12 AM
I want to move the program to another PC.
To move the software from one computer to another you need to copy the installation file, run it on your other computer and register the program one more ti...
Sat, 28 Apr, 2018 at 8:00 AM
What is Download Insurance Service?
Download Insurance Service is an additional service which protects your shopping cart downloads. With Download Insurance Service, you’ll be able to re-do...
Wed, 4 Apr, 2018 at 4:42 AM
What is the difference between Personal and Business license?
Commercial use is permitted only by users of business versions of the Software.  Commercial use means any use of the Software, including embodied materi...
Wed, 4 Apr, 2018 at 4:51 AM
What address should I enter in the billing information screen? How do I enter a shipping address?
For credit card verification, you must enter the address exactly as it appears on your credit card statement. It is not necessary to enter a middle na...
Wed, 15 Aug, 2018 at 3:35 AM
What are the prices for Movavi programs?
You can find the prices for Windows version of Movavi programs on our store. The prices for MAC-compatible programs can be found at the following page. ...
Wed, 4 Apr, 2018 at 5:50 AM
How can I get my money back? Movavi Refund Policy.
We value all our customers and try to make their experience as enjoyable as possible by providing exactly what they need. That is why all our programs are...
Fri, 20 Apr, 2018 at 5:31 AM
What is the Subscription? How does it work?
When you buy a Subscription, you have the right to use Movavi Video Converter as long as your subscription remains current. Your monthly or yearly subscr...
Tue, 8 May, 2018 at 9:19 AM
How do I cancel my subscription to Movavi Video Converter ?
Movavi Video Converter for Windows has a month per month subscription plan. Your subscription will renew at the end of each monthly subscription period ...
Sat, 9 Jun, 2018 at 3:36 AM
How to upgrade the program?
As a registered customer of our product you are entitled to get free minor updates. If you received a notification regarding an available update, click th...
Wed, 4 Apr, 2018 at 6:49 AM