Movavi Support

First, you need to check your graphic adapter’s name and manufacturer. Please, note that some laptops might have customized drivers. Therefore, you migh...

OpenGL is a software interface used for programming and executing applications that use 2D and 3D computer graphics. Most common symptoms are:  There'...

For Windows OS: When the application crashes at the start, or errors at the launch come up, it is recommended to reinstall the program.  Please uninst...

It is quite common for laptops to switch between 2 video cards to preserve battery life. Integrated video card (usually Intel) features low performance an...

Please, be advised that Movavi products do not support H.265/HEVC codec by default. You can learn more about HEVC encoding on our learning portal. It sh...

As of now, our software does not support H.265 natively. If you do not have Windows 8, 7, or do not have an option to install H.265 extension from Micro...

Sometimes an unusual screen DPI (Dots Per Inch) can cause program interfaces to scale incorrectly, among other issues. Typical issues that are associat...

If you are using Windows 10, 11 you can use the shortcut Windows Key+PrtSc. This will make a screenshot, and save it in your C:/Users/Username/Pictures/...

As of now, Movavi Software is not directly compatible with Apple Silicon M chips and operates through Rosetta emulator - a built-in utility in your system w...

If you do not have sound during recording it may be useful to update the sound card drivers and thus reset the settings to default.  Open the Start men...