Movavi Screen Capture

All questions regarding Movavi Screen Recorder, Movavi Screen Capture Pro, screen recording modules in Movavi Screen Capture Studio and Movavi Video Suite.

Graphic card issues (Windows OS)
OpenGL is a software interface used for programming and executing applications which use 2D and 3D computer graphics. OpenGL 2.1 and higher is actively used...
Thu, 26 Apr, 2018 at 11:33 AM
I receive error message when I start/stop recording my screen
To resolve this problem try adjusting some Screen Capture settings first. Go to Settings -> Preferences -> Video menu of Screen Capture program and e...
Wed, 22 Aug, 2018 at 12:09 PM
Recorded file has no video, only audio is playing (Windows OS)
First, please check if there is no video in the recording itself or video disappears only after saving the recording to a video file. In order to do that, p...
Thu, 12 Jul, 2018 at 7:38 AM
[Movavi Screen Capture 4, Movavi Video Suite 12 and earlier]: I receive error ’Crash dump created’ when I start recording
Please uninstall the software using Control Panel -> Add or Remove software/Uninstall a program. Download and run this tool:
Thu, 5 Apr, 2018 at 6:22 AM
Do any screen recording applications burn DVD?
At the moment, none of our applications that have screen recording as a primary goal burn videos to DVD.  However, you can try Movavi Video Suite in ord...
Wed, 11 Apr, 2018 at 7:54 AM
Recorded video and audio are out of sync
There might be various cases of how that problem becomes visible.  1) If your original video or webinar is in sync with audio   Please check whether...
Wed, 11 Apr, 2018 at 10:03 AM
Program interface is too large or too small for my screen (DPI issues)
There are cases where unusual screen DPI causes program interface to scale incorrectly and similar issues. Common symptoms are: Program interface is too ...
Tue, 26 Jun, 2018 at 10:20 AM
Quality of recorded video is low
Open Settings -> Preferences -> Video menu in Screen Capture and set Frame rate to 60.  Make sure that Output frame size is set to Full Size.  ...
Wed, 11 Apr, 2018 at 12:04 PM
I cannot enable recording from any audio device (Windows OS).
1) Most commonly this problem is caused by 3rd-party sound enhancing software, for example Nahimic or Sonic Suite. In order to resolve the problem pleas...
Tue, 29 Jan, 2019 at 8:08 AM
No audio on the output file (MacOS)
In order to record system sound Movavi Screen recording products use a special virtual device that mirrors the system sound to speakers and, thus, the sound...
Fri, 12 Oct, 2018 at 8:32 AM