- Try adjusting some Screen Recorder settings first.
Go to Settings -> Preferences -> Video menu of Screen Capture program and enable option Use DirectX for capturing or Use alternative capture mode (one of these options will be available in the menu):
Close Preferences and try recording video again.
- If the problem still arises after you enable one of these options, try updating your video card drivers.
After installing an up-to-date driver, please reboot your PC and try recording video again. - The other possible cause of the issue can be the usage of multiple video cards - an integrated graphic card and a discrete graphic card.
If your PC uses such configuration (for example, such configuration is common for laptops) you need to manually select the preferred graphics adapter to be used by Screen Capture.
If your discrete graphics adapter is an AMD (ATI) video card, please, open Catalyst Control Center and go to Power -> Switchable Graphics Application Settings.
Find Screen Recorder in the list of programs (or add it manually) and then select integrated graphics as preferred adapter.
If your discrete graphics adapter is an NVIDIA video card, please, open NVIDIA Control Center and go to Manage 3D Settings-> Program settings. Find Screen Capture in the list of programs (or add it manually) and then select integrated graphics as preferred adapter.
Close Catalyst Control Center / NVIDIA Control Center, restart Screen Capture and try recording video again.
- If none of the solutions above resolve the problem, try enabling Use software OpenGL implementation in Settings -> Preferences -> General menu.
You can learn more about OpenGL in this article.