OpenGL is a software interface used for programming and executing applications that use 2D and 3D computer graphics.
Most common symptoms are

  • There's no video within the preview area in the program.
    Instead you can see white screen, black screen, green screen or nothing at all (program logo).

  • Video is shown distorted within the preview area in the program.
    Various artifacts can appear, video can come out pixelized or otherwise corrupted.

  • The program doesn't launch at all, the same happens with the separate program modules.
    Error messages like "Program doesn't respond", "Runtime error" and similar can appear after launch.

  • (Video Editor only) Added transitions are missing in the resulting video, same goes for effects.
    Exported videos may contain your input videos and photos, but without the added transitions.
     

Usually, any of those symptoms means that your graphic adapter or its current drivers does not support the needed OpenGL version, or does not interact with it correctly.

We suggest checking your graphic adapter’s name and manufacturer first. If you still receive the same message, your graphic hardware probably doesn’t support needed OpenGL version.


Please define if you have a 32-bit OS or a 64-bit OS.

How to define the OS type? 


If you have a 32-bit OS, please follow this link


If you have a 64-bit OS, please follow this link. Note to unpack this *.ZIP archive. 

How to unpack a ZIP archive

 

Get to software installation folder by right-clicking program shortcut and selecting Open file location.


Copy downloaded opengl32.dll file into this folder.


Close that folder. Launch Movavi product once again. 


Only if your product was purchased in 2017 and earlier, follow the option for 32-bit OS.