Please, note that you can always restore the access to your program, no additional payments needed.
To receive your personal activation information, please, follow this link.
Else, you can contact our Support Team and provide the full and correct personal information you used to place your order: e-mail address, Last name, First name, order number.
Please note that if your purchase was not made through Movavi Store, you might want to contact the seller directly.
If the purchase was made with Amazon, please check your Games and Software Library.