You don't need to pay once again to use the purchased version of the product.


To receive your personal activation information follow this link .

Else, you can contact our Support Team and provide the full and correct personal information you used to place your order: exact e-mail address, Last name, First name, order ID.

Please note that if your purchase was not made through Movavi Store, you might want to contact the store you made the purchase in directly.


If the purchase was made with Amazon, please check your Games and Software Library.  

Please note that if you migrate to another OS (e.g. you had Windows OS and MacOS), obtaining another license is required.