Please double-check that all the purchase information is entered correctly and the payment media is valid (e.g. your card is not expired, it is allowed to proceed with the international transactions, and there is enough money to complete the purchase). 

If you notice that the purchase page seems to have issues loading or a discount does not apply correctly, please try using a different web browser or an incognito browser tab. 

In case you notice any price difference, or your purchase currency is different from the original, please contact us and provide us with the original purchase link you were using. 

Currency and language indication may depend on your browser language and your IP, so you can switch currency and language at the top right corner of the checkout page.

Please note that all the payments are proceeded by our eCommerce partner, 2Checkout payment system, that enables you to make secure payments. 

If you have any other payment-related questions or issues, need to get an invoice or you haven't received your Backup CD, please feel free to contact 2Checkout directly at

Also, you can log into 2Checkout myAccount at